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Look a like audiences - a powerful growth strategy in digital advertising

  • Writer: matt
    matt
  • Aug 28, 2024
  • 3 min read

Creating a lookalike audience is a powerful strategy in digital marketing that allows businesses and non-profits to expand their reach by targeting new individuals who share characteristics with their existing customers.


This method leverages data analysis and algorithms to identify potential customers who are likely to engage with your brand based on their similarities to your current audience. Here’s a detailed look at what a lookalike audience is and how you can effectively implement this strategy for your organization.


What is a Lookalike Audience?


A lookalike audience is a marketing term used to describe a group of individuals who exhibit similar behaviors, interests, or demographics to an existing audience or customer base. This concept originated with platforms like Facebook, which allows advertisers to create audiences that mirror their best customers based on various data points, including online behavior, purchase history, and engagement levels.


Benefits of Lookalike Audiences


  1. Extended Reach: By targeting individuals who resemble your best customers, you can reach a larger audience that is more likely to convert.

  2. Improved Engagement: Lookalike audiences can significantly increase click-through rates (CTR) and conversion rates, often doubling the effectiveness of campaigns compared to traditional targeting methods.

  3. Cost Efficiency: This approach reduces the cost associated with non-target clicks and visits, allowing for more effective allocation of advertising budgets.

  4. Real-Time Updates: Many platforms utilize machine learning to continuously update lookalike audiences based on new data, ensuring that your targeting remains relevant and effective.


How to Create a Lookalike Audience


Step 1: Define Your Seed Audience


A successful lookalike audience starts with a well-defined seed audience. This can be derived from:

  • Customer Lists: Access a list of your current customers from your CRM (e.g. Salesforce, Dynamics, Hubspot), or alternatively, upload a list of your current customers, ideally with at least 1,000 contacts to ensure sufficient data for analysis.

  • Website Visitors: Use data from visitors who have engaged with your website or specific landing pages.

  • Engagement Metrics: Consider users who have interacted with your social media content or email campaigns.


Step 2: Choose the Right Platform


Most major advertising platforms, including Facebook (Meta), Google Ads, and LinkedIn, offer lookalike audience features. Each platform has its own methodology for creating these audiences, and can integrate with various other technologies such as Adobe's CDP and other DMPs so it’s essential to work with a knowledgable partner in this space or familiarize yourself with the specific tools and options available on the platform you choose.


Step 3: Set Parameters for Your Lookalike Audience


When creating your lookalike audience, you can customize several parameters:

  • Audience Size: Platforms typically allow you to choose the size of your lookalike audience. A smaller audience (e.g., 1% similarity) will closely match your seed audience, while a larger audience (up to 10%) will broaden your reach but may dilute the targeting.

  • Geographic Location: Specify the regions or countries where you want to find your lookalike audience, which can help in tailoring your campaigns to specific markets.


Step 4: Test and Optimize


Once your lookalike audience is created, it’s crucial to test different variations to find the most effective combinations. Consider segmenting your seed audience based on different criteria (e.g., high-value customers vs. recent purchasers or frequent donors vs one time) to see which segments yield the best results. Continually monitor performance and adjust your targeting based on engagement and conversion metrics.


Best Practices for Using Lookalike Audiences


  • Regularly Update Your Seed Data: Ensure that your seed audience remains current by regularly uploading new customer data. This helps maintain the effectiveness of your lookalike audience over time.

  • Utilize High-Quality Data: The quality of your seed audience directly impacts the success of your lookalike audience. Focus on gathering accurate and relevant data to feed into the algorithms.

  • Experiment with Different Audiences: Don’t hesitate to create multiple lookalike audiences based on different seed audiences to identify which performs best for your specific goals.


Conclusion


Lookalike audiences represent a valuable tool for businesses and non-profits looking to expand their reach and engage new customers and donors



effectively. By leveraging existing customer data and utilizing the sophisticated algorithms available on digital advertising platforms, organizations can create targeted campaigns that resonate with potential customers. With the right approach and ongoing optimization, lookalike audiences can significantly enhance your marketing efforts and drive growth.

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